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Safety & Security Supervisor - InterContinental Hotels Dubai Festival City

Dubai

Full job details

Recruiter
InterContinental Hotels & Resorts - Middle East & Africa
Posted
18/09/2016
Ref
DUB004002
Location
Dubai
Job Type
Security
Sector
Hotel
Job Level
Non-Management
 
Do you see yourself as a Safety & Security Supervisor?
 
What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
 
 At the moment we're looking for a Safety & Security Supervisor to join our dynamic and passionate team at InterContinental Hotels Dubai Festival City.
 
The InterContinental Hotels Group (IHG) properties in Dubai Festival City consist of three hotel brands and a golf course. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the 18 hole championship Al Badia Golf Club.  In addition to over 1000 bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the luxurious Spa InterContinental, state-of -the-art gymnasium facilities and swimming pool facilities. Between the four properties, over 1200 colleagues are committed to maintaining the highest standards of luxury, quality and service which define the company.
 
This role will report to the Assistant Safety & Security Manager, InterContinental Hotels Dubai Festival City and under the general direction of the Assistant Safety & Security Manager and within the limits of InterContinental Hotels Group Standards, Policies and Procedures and Local Authority of Jurisdiction requirements, has responsibility for monitoring and implementing the company safety and security policies and procedures. 
 
Essential Duties and Responsibilities
 
·         To oversee all daily duty locations and responsibilities of Security Officers.  Coordinate a smooth daily operation as per the department standard and Managers direction, ensuring effective communication and information exchange between the management and security staff. 
·         To ensure all Security Officers are aware of and adhering to the company Policies and Procedures.
·         Conducts an effective shift hand over, including briefing all staff of relevant events and information, taking possession of departmental property and responsibility for their safekeeping.
·         Initiates investigation of crimes committed against property and persons, writes incident and accident reports, monitors investigations to their timely conclusion and ensures appropriate follow-up with guests, visitors, employees, reports and documenting contacts.
·         Be correct, secure and courteous in handling any disciplinary or criminal case.
·         Observe and report all identified violations of company Policies and Procedures, suspicious activities and criminal acts to Company Management.
·         Responsible for the security of the Hotel's assets including but not limited to guests, colleagues, contractors and visitors.
·         Observe and report to company management all identified security hazards.
·         Maintain a high level of discipline & punctuality along with regular attendance as required by the standard.
·         Record all observed incidents on a daily log of incidents and submit same to Company Management.
·         Conduct locker checks in line with Human Resources when requested.
·         Coordinate functions with other security staff or external agencies such as Police, Civil Defence and other government departments, promoting good will with them.
·         Be alert for any unusual packages, guests or vehicles, taking appropriate action if located.
·         Be thoroughly familiar of the property layout, design, entry and exit points.
·         Ensure that the Security Control Room and Fire Control Rooms are never left unattended.
·         To attend regular training within the department.
·         Make way by escorting VIPs and dignitaries when directed and direct traffic away from Lobby and other busy thoroughfares.
·         Attend to all guest inquiries and requests immediately, with respect and to a high standard of customer service.
·         To strictly adhere to the hotel's policy on confidentiality and ethics.
·         Responsible for the safety of guests, colleagues, contractors and visitors.
·         Observe and report to Safety & Security Management all property defects, safety hazards and fire life safety matters requiring attention.
·         Initiate action to improve a hazardous situation immediately.
·         In the event of fire or any emergent situation, respond in the first instance and take appropriate action as guided by the company's emergency plan immediately, efficiently and calmly.
·         Have a full and comprehensive working knowledge of locations of fire indication panels, public address system, fire alarms and fire fighting equipment.
·        Ensure visual checks are conducted on fire hose reel outlets, fire fighting equipment and all other safety equipment, ensuring that all are in good working order, immediately taking action of any item of equipment which is faulty.
·         Conduct briefings to events delegates and guests as required regarding the hotel's fire safety and evacuation management plan. 


1.    UAE Licensed Safety and Security Supervisor Required
2.    Excellent communication skills  
3.    Fluency in English, both spoken and written
4.    Ability to be self motivated, organized and demonstrate good team work         
5.    Proven ability to use Microsoft Word, Excel, Outlook, Power Point etc. in an office setting
6.    Pro-active approach, and the ability to meet deadlines
7.    Knowledge of any other language is an advantage
8.    Male Arabic Speaker preferred but not required  
 
Minimum two years experience in similar role within a 5 Star Hotel/Hospitality sector and have a good knowledge of Local and International legislation and best practice.  You should also have an understanding with regards food hygiene. 
 
In return, we'll give you a competitive benefits package including salary, insurance and the opportunity to progress your career with IHG.  You'll have the chance to work with a great team of people.  Most importantly, we'll give you Room to be yourself.
 
So what's your passion? Please apply on-line and tell us how you can bring your individual skills to IHG.
 
To find out more about us or any other jobs with IHG please look at www.ihg.com/careers

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