Restaurant Hostess

Location
Salalah,Oman
Posted
18 Sep 2016
Closes
16 Oct 2016
Job Type
Food & Beverage
Sector
Hotel
Job Level
Non-Management
  • To work as a team with colleagues, to ensure timely service and a smooth running operation.
  • To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
  • To perform every guest interaction in a friendly and welcoming manner
  • To maintain professional telephone etiquette and a perfect understanding of reservation’s policies and procedures.
  • To be completely familiar with the services offered in the restaurant and throughout the hotel.
  • To greet and seat guests in the restaurant in a warm and friendly manner, and set the tone of welcoming hospitality that will continue during the entire guest experience.
  • To ensure that the front or the restaurant is always covered, and that the entrance to the restaurant is as welcoming and attractive as possible.
  • To check each table to ensure that it is clean, and fully set up before any guests are seated at the table.
  • To check with guests to get feedback on the quality of their experience.  Share any problems that arise with outlet managers, but try to take care of the problem at once.
  • Pitch in and help in service whenever the need arises
  • Work with the Cashier and relieve Cashiers on break