Spa Receptionist

Location
Abu Dhabi (AE)
Salary
competitive remuneration for the right candidate
Posted
18 Sep 2016
Closes
16 Oct 2016
Ref
Spa
Sector
Hotel
Job Level
Non-Management

·         minimum 2 years experience in 5* international environment

·         skills: certified massage and beauty therapist,able to perform body and facial treatments,including manicure and pedicure

·         provide outstanding costumers service

·         able to actively promote and understand the spa business and to achieve given targets

retail background is an advantage.

  • Comply with the spa grooming standards
  • Respect duty schedule as approved,be on time for work,prompt with each appointment and respect allocated treatment time
  • Liaise with the whole spa team under direct guidelines of the Spa Manager and deal with all queries in a professional and effective manner
  • Have good awareness of column management and target contribution,be Proactive
  • Assist if required with side duties and schedule flexibility
  • Have good knowledge of all spa services and retail products
  • Prepare and execute all spa services to all Guests as per SOP
  • Provide treatment evaluation / reassessments on a regular basis with regards to the standards in promotional events and spa demonstrations
  • Ensure spa operation follows SOP guidelines and regulations
  • Handle customer complaints and therapy queries
  • Provide required revenue duty reports
  • Ensure therapy room cleanliness at all times
  • Conduct stock and inventory for therapy products and spa consumables,maintaining the awarnes of cost control
  • Comply with the hotel environmental, health and safety policies and procedures