Waiter/Waitress

Location
Middle East, United Arab Emirates, Dubai.
Salary
Competitive salary & benefits offered
Posted
15 Sep 2016
Closes
13 Oct 2016
Ref
WTR15091613440
Sector
Hotel
Job Level
Non-Management

The Waiter/Waitress is responsible for delivering great service to all guests, being knowledgeable and professional in doing so.

  • Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery.
  • Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.
  • Have an extensive knowledge of the menu’s and other F&B outlets.
  • Serving in either conference rooms or F&B outlets if required.
  • Taking orders from the guests, explaining the menu and advising the guest on their decision making.
  • Liaising with management for advice if required.
  • Communicating with the kitchen about the orders and being very clear about special wishes of guests.
  • Consistently upsell of food and beverages and making guests aware of promotions.
  • If necessary preparing orders like drinks and preparing snacks, bread.
  • Serving at parties and reception if required.
  • Dealing with the payments and doing closure paperwork if required.
  • Serving the guests with all food and beverage requirements during their stay in an attentive and efficient way.
  • Taking reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.
  • Responsible for cleaning tasks during and after service.
  • Making sure that all the guest areas look immaculate.
  • Attend departmental meetings if required

Requirements: 

  • Basic knowledge of beer and wine.
  • Professional and friendly. 
  • Team player.
  • Effective communication skills with guests and staff.
  • Quick thinking.
  • Ability to lift heavy trays filled with glassware/food.
  • Basic math skills.
  • Great attention to detail.
  • At least 1 year experience in a 4 or 5 star hotel, GCC experience is priority