E-Commerce Manager

Competitive salary available

Full job details

Kempinski - Mall of the Emirates
Job Type
Sales & Marketing, Marketing Executive
Job Level

Hoteliers since 1897, Kempinski have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of its European heritage.

A luxurious alpine retreat in the heart of the desert, Kempinski Hotel Mall of the Emirates is a landmark Dubai hotel and one of Kempinski’s most unique city properties. It combines exciting shopping, entertainment and dining options with lavish accommodation, including 15 spacious but cozy ski chalets overlooking Ski Dubai. 


The overall scope of the position is to maintain the hotel website, actively update content,  in accordance with the Kempinski Corporate manuals and policies. The selected candidate will take care of Search Engine Optimization (SEO), manage online marketing activities for your hotel through development and monitor the representation of the hotel in social media.



  • Ensure accuracy of the content featured on the property’s as well as third party websites where the hotel distributes inventory.
  • Establish relationships with corporate and regional office
  • Report and act upon the Kempinski website statistics (key performance indicators)
  • Assist in reaching the targeted website sales and distribution goals.
  • Maintain and develop hotel website as a source of bookings/revenue;
  • Assist in ensuring that hotel website is correctly distributed in Kempinski.com
  • Ensuring the feed of information to the main web influencer and managing the communication with the blogosphere.
  • Contribute to the hotel content for the brand website (Kempinski.com) as required and according to the given deadlines and policies.


  • Expert user of Google Analytics
  • A minimum of 2-3 years experience in a similar role
  • Passionate in achieving revenue goals Ability of U/X testing and multi-variant testing
  • Demonstrable experience of increasing revenue through U/X improvements 
  • Relevant experience in web, hotel operations and revenue management is advantageous
  • Ability to generate innovative ideas and to “think outside the box”

If you are being considered for this position, you will receive an invitation from us within 30 days