Director of Finance & Business Support


Full job details

InterContinental Hotels & Resorts - Middle East & Africa
Job Type
Finance, Finance Director
Job Level

At InterContinental
Hotels Group, we own, operate and franchise more than 5000 hotels, offering more than half a million guest rooms in nearly 100 countries.  By bringing
your expertise and passion to any one of our brands, you will help us achieve our
vision : to be the most preferred, admired and successful hotel company the
world over.

Specific Pre - Opening Responsibilities

  • Study the approved budget
    and ensure compliance
  • Set up accounting systems
    as per the budget plan in consultation with GM
  • Devise/ approve/ implement
    operational manuals, brand service standards and job descriptions for each
    section of the division
  • Oversee procurement
    function and ensure business support, quality and cost effectiveness standards
  • Manage relationship with
    the bank(s) and ensure smooth cash flow practices for the project
  • Make, maintain and keep
    records as per financial standards Recruit key members of own
    team as per IHG People tools in collaboration with Director of Human Resources Oversee recruitment,
    induction and training of entire team alongside own key team members and Human
    Resources Plan and oversee all
    logistics in own department for a smooth and successful opening
  • Ensure that the facilities are well set up, logistics are available and
    the right quality of human resources are recruited, trained and made
    enthusiastically ready for the opening as per deadlines from Owning company,
    IHG and General Manager.

Duties and Responsibilities


  • Use financial analysis, data
    trends and market information to anticipate needs, identify operating/financial
    issues and recommend actions to maximize financial return.
  • Create the annual operating
    budget for the property and provide analytical support during budget reviews to
    identify cost saving and productivity opportunities for department heads.
  • Analyze ROI for capital projects
    prior to committing funds and, upon completion, determine if anticipated
    results were achieved.
  • Maximize cash flow performance of
    the hotel through controls on inventory (avoid excessive supply), credit and
    collection, disbursements, deposits and remittances.
  • Review rates and recommend rate
    strategy to the General Manager; participate in sales strategy meetings.
  • Ensure TGOP success for the hotel


  • Manage day-to-day activities,
    plan and assign work, and establish performance and development goals for team
    members. Provide mentoring, coaching and regular feedback to help manage
    conflict, improve team member performance, and recognize good performance.
  • Educate, train and motivate
    finance and accounting teams to achieve hotel revenue goals. Ensure staff has
    the information, market data, tools and equipment to successfully carry out job
  • Provide direction to hotel employees on how decision-making impacts
  • Promote teamwork and quality
    service through daily communication and coordination with key department heads.


  • Respond quickly to guest requests
    in a friendly manner. Follow up to ensure guest satisfaction.
  • Ensure accounting practices,
    support the guest experience through payment options (example: credit card
    systems, room charges), inventory controls and financial dispute resolution.


  • Implement and maintain acceptable
    accounting practices as required by company policy and procedures.
  • Develop and implement financial
    control procedures and systems; maintain records for internal and external
    audits; ensure compliance with government regulations and contractual
  • Participate in local recognized professional
    and industry organizations
  • Manage hotel contracts (example:
    vendor leases and/or service contracts).
  • Perform any other duties as assigned. 


This is the top Accounting job in a large full service, luxury, or
resort hotel. Typically supervises clerical accounting employees in a full
range of functions such as Accounts Payable, Accounts Receivable,
Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.

Do you have what it
takes to be a leader in the world's most global hotel company?


If so, make it happen
and apply now for a career with InterContinental Hotels Group, where a world of
personal and professional opportunities exist.

  • Bachelor’s
    degree / higher education qualification / equivalent in Accounting, Finance
  • 4-8
    years leadership experience in hotel accounting or audit
  • Knowledge
    of accounting management duties such as negotiating hotel space and tenant
    leases; processing payroll; performing asset management duties; providing
    business projections, displacement analysis, preparing government reports,
    filing tax returns, etc. as needed or requested. Professional accounting or
    finance designation or certification preferred. 

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