Procurement Manager


Full job details

InterContinental Hotels & Resorts - Middle East & Africa
Job Type
Finance, Purchasing Manager
Job Level

At InterContinental
Hotels Group, we own, operate and franchise more than 5000 hotels, offering more than half a million guest rooms in nearly 100 countries.  By bringing
your expertise and passion to any one of our brands, you will help us achieve our
vision : to be the most preferred, admired and successful hotel company the
world over.

Specific Pre - Opening Responsibilities

  • Understand and follow designs, set up’s as planned and
  • Understand the local market and ways of working
  • Source the best possible, relevant options for purchasing
    from reputable vendors and markets as required
  • Keep a tab on financial budgets and find multiple options for
    products and services as per the quality standards.
  • Act as an advisor to the first time implementation of plans
    as required
  • Suggest any new ideas important for the successful opening of
    relevant facilities
  • Make and demonstrate important sources and contacts in the
    market for long term ease of procurement
  • Understand or design available or required Standard Operating
    Procedures for ways of working in own team as well as within all teams of the
  • Devise/ approve/ implement operational manuals, brand service
    standards and job descriptions for own team
  • Recruit key members of own team as per IHG People tools in
    collaboration with Directors of Finance & Business Support and Director of Human
  • Plan and oversee all logistics in own department for a smooth
    and successful opening


  • Translate operating forecasts into material requirements
    plans and thereby determine standard stock and re-order levels with Department
  • Participate in negotiations for service contracts
  • Identify and develops reliable sources of supply
  • Identify and organize adequate storage for all perpetual
    inventory items and implements corporate policy, products and initiatives in
    order to maximize cost effectiveness
  • Establish adequate record keeping and issuance procedures
  • Protect inventories from waste, spoilage and theft
  • Keep abreast of the marketplace as to innovation and value
  • Process purchase requests from departments; Obtain
    competitive quotations and bids
  • Ensure physical stock take is conducted as scheduled
  • Post orders to inventory module and produces purchase order
    for receiver to match against goods received & Establishes standard
    purchasing specifications
  • Ensure products and resources are assigned to the appropriate
    department and billed accordingly
  • Supervise the hotels print shop to ensure timely and
    economical production of printed material
  • Ensure that market surveys are completed in coordination with
    the Executive Chef, F&B Manager and Accountant
  • Ensure that hotel expenses are minimized through the use of
    effective purchasing and by monitor daily purchase in consultation with the
    relevant personnel.
  • Monitor all costs in the purchasing department and recommend
    measures to control
  • Obtain the most competitive prices for goods & services
    after negotiations.
  • Under the direction of Director Finance & Business
    Support, co-ordinate the preparation of the Departmental annual budget and work
    to achieve the budget by monitoring and controlling the departmental
    operations, considering revenue and expenditure
  • On an on-going basis, control and analyse departmental costs
    to ensure performance against budget; implementing corrective measures where
    necessary to produce positive business results
  • Effectively manage staffing costs by preparing efficient work
    schedules in line with legal requirements


  • Direct day-to-day purchasing activities, plan and assign
    work, and establish performance and development goals for team members. Provide
    mentoring, coaching, and regular feedback to help manage conflict and improve
    team member performance.
  • Plan for future staffing needs & Recruit in line with
    company guidelines
  • Prepare detailed induction programmes for new staff
  • Maintain a comprehensive, current and guest focused set of
    departmental standards and procedures and oversee their implementation
  • Ensure training needs analysis of your departmental staff is
    carried out and training programmes are designed and implemented to meet needs
  • Actively work at developing your staff and identify high
  • Maintain training records for all direct reports and ensure
    they do the same for their staff
  • Conduct probation and formal performance appraisal in line
    with company guidelines
  • Coach, counsel and discipline staff, providing constructive
    feedback to enhance performance
  • Approve leave requests after considering peaks and troughs in
    the business 
  • Regularly communicate with staff to maintain good relations


  • Ensure that the item conforms to the required standards of
    quality and quantity at the lowest possible time
  • Maintain close liaison between the requisitioner and the
    supplier where the quality is of paramount importance. In such instances,
    obtain the requisitioning department head’s conformity in writing to the
    decision on the selected supplier
  • Follow-up on undelivered items, make proper complaints to
    supplier concerned when items delivered are unsatisfactory
  • Demonstrate service attributes in accordance with industry
    expectations and company standards including:
  • Being attentive to both internal and external guests
  • Accurately and promptly fulfilling both internal and external
    guests requests
  • Maintain a high level of knowledge which affects both
    internal and external experience
  • Demonstrating a ‘service’ attitude
  • Taking appropriate action to resolve both internal and
    external guest complaints


  • Demonstrate understanding and awareness of all policies and
    procedures relating to Health, Hygiene and Fire Life Safety
  • Familiarize yourself with emergency and evacuation procedures
  • Ensure all security incidents, accidents and near misses are
    always logged in a timely manner and brought to the attention of the Line
  • Comply with IHG Green Engage sustainable procurement


 Procurement Manager is responsible and accountable for all
contracted and adhoc

 procurement of items and services for the hotel.

Do you have what it
takes to be a leader in the world's most global hotel company?

If so, make it happen
and apply now for a career with InterContinental Hotels Group, where a world of
personal and professional opportunities exist.

  • Bachelor’s Degree
  • Minimum 3 years’ experience in Hotel procurement leadership role with a
    five star hotel.
  • Experience in a resort is highly desirable.
  • Strong negotiation skills
  • Computer skills in Procurement software, MS Office and use of internet
  • Strong analytical skills
  • Budgeting and strategic planning experience and problem-solving skills
  • Ability to manage the IHG reputation with Suppliers and Vendors

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