HR & Training Manager

Middle East
14 Sep 2016
12 Oct 2016
Job Level

HR Manager requirements & qualifications:

-          The candidate should have minimum 2 years’ experience as HR Manager in a 4/5 star hotel chain. GCC experience is a must and Bahrain experience preferred.

-          English Speaking, Arabic is an advantage

-          Good Training experience.

-      Strong experience in Recruitment and relationship with local Labor Office & PRO.

-          Strong communication, inter-personal, mentoring and team-building skills.  

-          Only confirmed HR Managers to apply for the position (minimum 2 years)

-          Bachelor’s Degree


Duties and Responsibilities

  • Develop and oversee all functions of Human Resources Division.
  • Ensure HR practices are managed according to local legislation, policies and procedures and generally accepted principles.
  • Prepare detailed reports as required for SBI, General Managerand owner.
  • Analyse HR reports for the Hotel to ensure performance and profitability are in line with business goals, and to highlight discrepancies, risks and opportunities.
  • Analyse and understand competition’s strengths and weaknesses including recruitment, benefits, training, development, etc., and successfully direct recruitment and development activities against each.
  • Ensure all personnel records are maintained with utmost confidentiality.
  • Ensure all Managers and Supervisors understand HR objectives and practice good industrial relations procedures.
  • Develop and oversee HR budgets.
  • Develop and oversee all aspects of recruitment to ensure the best candidates fill vacancies and that the Hotel's objective relating to labour turnover is achieved or bettered.
  • Develop and oversee all aspects of training and development to ensure training programmes and performance reviews are carried out to meet business needs and training goals.
  • Develop and oversee all aspects of payroll and benefits policies to ensure Employees receive compensation properly.
  • Conduct training when required.
  • Establish and promote strong and effective Employee relations throughout the Hotel.
  • Establish and oversee internal Employee communications programmes including Employee Orientation, bulletins, newsletters, recognition programmes, etc.
  • Establish and oversee policies related to Employee grievances, disciplinary action, underperforming performance reviews, terminations and exit interviews.
  • Be readily available to handle Employee queries and resolve issues in a timely and professional manner.
  • Assist with the succession planning of the Hotel and develop cross training and professional development programmes for the advancement of potential Supervisors and Managers.
  • Ensure your division is managed to meet Hotel HR goals and budgets.
  • Review and modify operating manuals within your division as required and ensure all operating procedures are properly followed.
  • Ensure all HR Employees are given performance appraisals to assess employment eligibility during their probation period, and opportunities for development throughout their career with the Hotel and SBI.
  • Identify training opportunities and ensure training objectives are met within your division.
  • Oversee the schedule for your division to ensure proper coverage to meet business needs.
  • Review payroll costs for your division and make recommendations where appropriate.
  • Monitor department spending and recommend corrective actions as necessary.
  • Attend and coordinate regular meetings including management and departmental meetings for areas under your supervision.
  • Coordinate functions and activities with regional, divisional and corporate officesas appropriate.
  • Monitor the condition of Employee facilities and make recommendations on maintenance repairs or renovations and refurbishments requiring capital expenditure budgets to ensure an updated look and feel for the Hotel.
  • Maintain a complete understanding of the Employee Handbook and adhere to regulations contained therein.
  • Maintain a complete understanding of the Hotel’s policy relating to fire, safety and health, and ensure all precautions are taken to safeguard against incidents for areas under your supervision.
  • Perform other assignments to meet business needs as directed by your superiors.