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Hostess

Dubai, UAE

Full job details

Recruiter
Sofitel Dubai Downtown
Posted
14/09/2016
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Location
Dubai, UAE
Job Type
Food & Beverage, Butler
Sector
Hotel
Job Level
Non-Management
 

ABOUT THE SOFITEL DUBAI DOWNTOWN:

The Sofitel Dubai Downtown is a brand new hotel blending Sofitel’s passion for excellence and French art de vivre. A magnificent addition to the five star luxury scene of Dubai, it is located in the heart of Downtown. The hotel features 350 rooms & suites, restaurants & bars and 14 meeting rooms. Breathtaking views of Burj Khalifa & the coastline, everything literally at your doorstep, Sofitel Dubai Downtown is the choice hotel of discerned travelers.

Apply for a unique opportunity to be a part of this Magnifique Brand !

JOB RESPOSABILITIES:

As a Hostess, you are responsible for greeting Guests and serving the needs of Guests who patron the food and beverage facilities at the hotel. The Hostess is also responsible for organizing and maintaining order within the restaurant reservations area, including the logging of bookings and enquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Follow the phone standards and respond to bookings and all enquiries
  • Greet all Guests to the correct standard and escort them to their allocated tables with menus and wine list
  • Present the waiter in the station
  • Ensure that the log book is completed after each service period
  • Keep tidy the hostess desk
  • Answer all telephone calls to the correct standards and deal with all Guest enquiries and reservations
  • Ensure the reservation diary is kept up to date with all Guest names, telephone numbers, Guest information and special requests
  • Allocate daily bookings to the table plan
  • Ensure that all the menus and memos are ready at the desk prior each service
  • Demonstrate knowledge of the menus and wine list and readiness to answer any enquiries from the Guests

    REQUIREMENTS:

    We are looking to appoint a Hostess for the stunning 5* Sofitel Dubai Downtown who thrives in a high pressured and rewarding team environment and is looking for a career with a hospitality leader. Due to role requirements, the candidate must:

  • Have previous experience in a similar role (at least 1 year)
  • Be fluent in English
  • Have a strong knowledge of Microsoft Package (Word, Excel & PowerPoint)
  • Ability to work under pressure

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Arabic language
  • Cashiering experience
  • Good knowledge of Opera

Selected candidates will be contacted within 5-7 working days