Marketing and E-Commerce Executive - Crowne Plaza Doha - The Business Park
Full job details
Work with the Sales & Marketing Department in
developing and implementing revenue generating opportunities on Branded
Website, Social Media, OTA, CRO and GDS.
Plaza®, we want our guests to
feel able to do their best, achieve their goals and be recognized for their
success. To help them, we need you to
stay One Step Ahead and:
expert at what you do; by acting and looking the part and adapting your
style to match your guests’ pace in all you do.
respecting your guests and their goals; by recognizing them and making
them feel valued and important and offering thoughtful choices to help
them feel restored and balanced.
things done and working seamlessly with others to help guests be successful.
. • Oversee online brand and sales presence
• Convey consistent brand image that attracts customers by
encouraging sales using owned media (Website, Social Media Platforms)
• Drive hotel’s channel performance by managing social media
practices, optimizing hotel content, and integrating to IHG tools and systems.
• Research and analyse Internet sales and market online
trends and employ strategies to improve sales
• Drive traffic to website using variety of methods
• Assist the PR Manager in developing and increasing traffic
through direct and semi-direct online channels that will improve the overall
revenue for the property and other key financial and customer matrix
• Assist the PR Manager evaluating the performance of our
branded website and give suggestions for how to promote and improve the
presence of the hotel on the web, with the intention of increasing number of
bookings and keeping the website up to date
• Monitor, implement and execute the active presence of the
property on all Social Media tools to maximize the online exposure of the
• Identifying and evaluating new marketing opportunities to
increase direct internet traffic as well as monitoring the online presence as
well as rate position of immediate competitors
Qualifications & Experiences
Should be an advertising, marketing or communication graduate with
preferable experiences in a similar field. Must be a computer literate
with effective communication skills, verbal and written in English and
preferable in Arabic as well.
The ideal candidate will be a young, outgoing, vibrant and innovative
individual. Can work independently and promote at all times the brand
image and market status, as well as maintain accurate documentations and
accounts records on all clients assigned.
Hiring an E-Commerce
expectation for the next 12 months in F&B and Rooms need to be
supported by strong online presence and web ranking position.
of outlets: Rodizio, Liquidity
outlets: Meesh Café, Arabic Terrace
Holiday Inn The Business Park
rooms and residences especially during summer/Ramadan/Low Season
Basic: Reconversion and Book Direct where in the E-Commerce role will be
an integral part to win these points.
have dedicated E-Commerce Executives/Managers that solely handles online
and booking channels.
rapidly shifting to online and a dedicated person needs to monitor the
market trend, market behaviour and demands in order to develop an online
strategy to boost the business.
The E-Commerce will
handle all owned media in order to maximize its use. Owned media is long term,
can be controlled in real time and can reach niche/target market
1. Comply with Hotel Rules and Regulations and
provisions contained in the Employment Handbook
2. Comply with Company Grooming Standards at all
times to portray a professional image of self and the hotel.
3. Comply with Time and Attendance Policies set
by the hotel.
4. Actively participate in training and
development programs and maximize opportunities for self-development
5. Demonstrate understanding and awareness of
all policies and procedures relating to Health, Hygiene and Fire Life Safety
6. Familiarize yourself with emergency and
7. Ensure all security incidents, accidents and
near misses are always logged in a timely manner and brought to the attention
of the Line Manager
8. Comply with the Company’s Corporate Code of
9. Familiarize self with the company values
(Great Hotels Guests Love) and model desired behaviors (Winning Ways, Room to
be Yourself) and ways of working (IHG Wheel).
10. Perform all tasks as directed by the Manager
in pursuit of the achievement of business goals
The above is designed to help you in the understanding
of the role and is not intended to be a definite list of your duties, as
flexibility in meeting company and guest needs is required by all employees