Guest Service Agent (German Speaker)

Location
Salalah,Oman
Posted
11 Sep 2016
Closes
09 Oct 2016
Sector
Hotel
Job Level
Non-Management
  • Provides prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction.
  • Facilitates an efficient arrival and departure formality for all guests.
  • Assist guest in resort activity enquiries/requests.
  • Hold responsibility to manage the concierge desk in the absence of delegated team member.
  • Ensure that established levels of guest service are maintained at all times within the reception area.
  • Actively elicits guest feedback and preferences, regarding resort services and ensures action is initiated on the same to maximize guest satisfaction.