F&B Waiter/Waitress

Location
Bahrain
Salary
Competitive
Posted
10 Sep 2016
Closes
08 Oct 2016
Sector
Hotel
Job Level
Non-Management

We are looking for dynamic, young and energetic professionals who have the passion to delight the customers.

KEY RESULT AREAS

  • To execute all mise-en-place duties and responsibilities as directed, on time, according to the predetermined standards
  • To engage in food and beverage service delivery as per the predetermined standards and sequence
  • To have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries.
  • To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service
  • liaises with the kitchen, stewarding, bars and housekeeping in operational matters to ensure the operation runs smoothly
  • Collects and delivers laundry according to hotel procedure
  • Checks and collects supplies from the stores according to hotel procedure
  • Maximizes revenue in the outlet by implementing upselling procedures
  • Helps maintain the outlet in top physical condition by reporting any engineering or housekeeping defects to supervisors
  • Helps maintain standards of cleanliness by carrying out front and back of house cleaning duties as directed 
  • Handles customer complaints if possible, or reports them to supervisors.