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Waiter

Abu Dhabi

Full job details

Recruiter
The Westin Abu Dhabi Golf Resort & Spa
Posted
07/09/2016
Ref
65982580en
Location
Abu Dhabi
Job Type
Food & Beverage, Food & Beverage Waiter
Sector
Hotel
Job Level
Non-Management
 

Job Description

 

Waiter
Company

Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 1,300 properties in over 100 countries and over 180,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences under the renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Tribute Portfolio™, Four Points® by Sheraton, Aloft®, Element®, along with an expanded partnership with Design Hotels™. The Company also boasts one of the industry’s leading loyalty programs, Starwood Preferred Guest (SPG®). Please visit www.starwoodhotels.com for more information.
We will provide you with plenty of training and development opportunities as well as growth within the Company.
Our accommodation is one of the best in Abu Dhabi with large villas, a pool, gym, tennis court, basketball court and a grocery shop. You will certainly feel at home!



Location

Abu Dhabi, UAE



Department

Food & Beverage



Job Description

Job Function / Summary:

Responsible for set up of the outlet in accordance with the established standards and guests’ requests. Delivery of the best possible service to the guests of the outlet.

RESPONSIBILITIES

• To ensure the high standards of service in the restaurant.
• Responsible for the satisfaction of the guests with the service offered and the food & beverage that is presented to them, within the station which is assigned to them.
• To report his/her presence to the Outlet Manager when coming to duty.
• To get the necessary supplies from the kitchen and pantry and set up his/her station.
• To do the side work assigned as outlined in the weekly schedule.
• To ensure that menus/beverage lists are clean and in good order.
• To ensure service stations are kept clear and clean at all times.
• To assist as required with the actual service of food & beverage.
• To personally thank the guests for upon their departure and to express the hope of seeing them again soon.
• To exhibit personal attitude, appearance, in a manner which will enhance the guests experience and satisfaction
• To learn the hotel’s fire and safety procedures and who is to operate the outlet’s firefighting equipment.
• To learn the facilities of the Hotel and the daily events and functions, in order to satisfy guest inquiries and briefings.
• To perform other duties as assigned on the weekly schedule.
• To attend training sessions and briefings when required.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• To verbally inform the guests of Hotel activities in the other outlets.

The above key areas, responsibilities and activities reflect the items necessary to describe the principal functions of the job identified and shall not be construed as detailed description of all work requirements that may be inherent in the job.

PERFORMANCE MEASURES

Key Result Areas:

As specified by Big 5 or goals in your PMP

Measures of Performance:

Big 5 or goals as set by supervisor

CRITICAL SUCCESS FACTORS

• Knowledge of all Outlet Standards, quality presentation, service and products and local health and sanitation standards.
• Knowledge of food and beverages
• Displays proper and safe use of all equipment
• Knowledge of marketing plan, competition, promotional concepts, F&B costs and controls.
• Responds appropriately to guest needs during hours of operation
• Maintenance of Westin grooming policies



Requirements

Prior Experience in F&B
Able to work outdoors in Pool area
Bar Experience