Learning & Development Manager

7 days left

Maldives (MV)
06 Sep 2016
04 Oct 2016
Job Level



Responsible for the training and development needs and managing the training function of the property.


  • Minimum of 1 year experience in similar capacity.
  • Experience in managing the Training & Development functions, preferably in the hotel industry.


  • Provide a professional, advisory and executive support service pertaining to Training & Development to the General Manager to assist in meeting the strategic goals of the establishment.
  •  Ensure that all new employees attend the Resort Orientation program.
  •  Conduct training needs analysis of the resort and departments.
  •  In conjunction with Department Heads, develop departmental on the job training schedules that meet departmental operating objectives.
  •  Design, produce and implement training programs to meet specific department/resort needs.
  •  Establish a training library of books, videos, journals and resources to assist trainer and staff development.
  •  Prepare and administer the training calendar on a regular basis.
  • Ensure all staff received on-going training in Starwood Corporate Training Programs.
  •  Facilitate management training programs.
  • Source and obtain specialist assistance to conduct training when needed.
  •  Monitor all training activities conducted on and off site.
  •  Evaluate training effectiveness by conducting as many training sessions as possible.
  •  Liaise with educational institutions conducting hospitality training courses.
  •  Maintain an up to date record of suppliers of training resources.
  •  Administer the training budget and purchase training materials as required.
  •  Assist in the selection and appointment of new associates within the training department.
  •  Attend meetings as required.
  •  Fully responsible to drive associates recognition program, selection & awards (Starwood Cares).
  •  Fully responsible to drive Starwood Career Program.
  •  Implement opportunities for quality Team Building.
  •  Ensure that all associates comply with the grooming and uniform standards.
  •  Ensure compliance with legislated health and safety requirements within the workplace.
  •  Comply with all Corporate and Hotel Standards and Procedures.
  •  Promote by example the principles of “The Power of Service”.
  •  Actively promote a work environment, which cares for guests and associates alike.
  •  Manage the administration of trainees and apprentices on the property


  •  Management skills
  •  Organisational & time management skills
  •  Keyboard/Computer skills
  •  Professionalism / Communication skills (written/verbal)
  •  Sound human resources skills
  •  Strong training skills
  •  Influencing and Rapport Building skills
  •  Coaching