Learning & Development Manager

7 days left

Location
Maldives (MV)
Posted
06 Sep 2016
Closes
04 Oct 2016
Sector
Hotel
Job Level
Management

 

JOB SUMMARY

Responsible for the training and development needs and managing the training function of the property.

CANDIDATE PROFILE / QUALIFICATION

  • Minimum of 1 year experience in similar capacity.
  • Experience in managing the Training & Development functions, preferably in the hotel industry.

CORE WORK ACTIVITIES

  • Provide a professional, advisory and executive support service pertaining to Training & Development to the General Manager to assist in meeting the strategic goals of the establishment.
  •  Ensure that all new employees attend the Resort Orientation program.
  •  Conduct training needs analysis of the resort and departments.
  •  In conjunction with Department Heads, develop departmental on the job training schedules that meet departmental operating objectives.
  •  Design, produce and implement training programs to meet specific department/resort needs.
  •  Establish a training library of books, videos, journals and resources to assist trainer and staff development.
  •  Prepare and administer the training calendar on a regular basis.
  • Ensure all staff received on-going training in Starwood Corporate Training Programs.
  •  Facilitate management training programs.
  • Source and obtain specialist assistance to conduct training when needed.
  •  Monitor all training activities conducted on and off site.
  •  Evaluate training effectiveness by conducting as many training sessions as possible.
  •  Liaise with educational institutions conducting hospitality training courses.
  •  Maintain an up to date record of suppliers of training resources.
  •  Administer the training budget and purchase training materials as required.
  •  Assist in the selection and appointment of new associates within the training department.
  •  Attend meetings as required.
  •  Fully responsible to drive associates recognition program, selection & awards (Starwood Cares).
  •  Fully responsible to drive Starwood Career Program.
  •  Implement opportunities for quality Team Building.
  •  Ensure that all associates comply with the grooming and uniform standards.
  •  Ensure compliance with legislated health and safety requirements within the workplace.
  •  Comply with all Corporate and Hotel Standards and Procedures.
  •  Promote by example the principles of “The Power of Service”.
  •  Actively promote a work environment, which cares for guests and associates alike.
  •  Manage the administration of trainees and apprentices on the property

KEY COMPETENCIES

  •  Management skills
  •  Organisational & time management skills
  •  Keyboard/Computer skills
  •  Professionalism / Communication skills (written/verbal)
  •  Sound human resources skills
  •  Strong training skills
  •  Influencing and Rapport Building skills
  •  Coaching