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Receptionist

Erbil - Kurdistan Region of Iraq
From 600USD + Benefits

Full job details

Recruiter
Divan Erbil Hotel
Posted
06/09/2016
Ref
D0069
Location
Erbil - Kurdistan Region of Iraq
Job Type
Front Office, Front Office Agent, Receptionist
Sector
Hotel
Job Level
Non-Management
 

PROFILE

Divan Erbil Hotel consists of 250 bedrooms, 6 F & B Outlets, Garden, Indoor Swimming Pool, SPA, Vast Landscape, 11 Meetings & Events and 2 Ballroom, Retail Shops, Terrace, Large Serviced offices and apartments.

 

JOB DESCRIPTION

To assist guests arriving and leaving the Hotel and to carry out any other duties as requested by the Front office manager/Director.

  • Welcome guests and direct them to Reception
  • To provide proper hotel orientation (restaurants, room facilities, emergency exits, etc) to the guests as you escort them to the guest rooms.
  • Protect guests at either entrance from inclement weather
  • Obtain taxis for guests or liaise with chauffeurs
  • Know regular guest names and requirements
  • Accurate knowledge of hotel facilities and services
  • Answer guest questions and resolve guest problems
  • Promote the Hotel generally
  • Know the names, functions and locations of the Management Team
  • Be aware of daily functions, events, VIP and group arrivals

 

PERSON SPECIFICATION

  • Minimum 2 years of GCC experience within 5 star branded hotels – Essential
  • Ability to speak, write and converse advanced level of English - Essential
  • Ability to speak Arabic and Kurdish is an advantage
  • Knowledge of Opera System, PC Skills – Essential

 

BENEFITS

  • Twin room - High quality staff housing with Swimming pool, Gym, Games room, Laundry
  • Flight Ticket every two years
  • Medical insurance coverage
  • Meals in staff restaurant (Hotel and Accommodation).
  • 21 calendar days annual leave and 11 Public holidays
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