Complex Operations Manager PM Shift

2 days left

Dubai Al Habtoor City
05 Sep 2016
03 Oct 2016
Job Level

Al Habtoor Hospitality is looking for a passionate and dynamic Complex Operations Manager PM Shift .  This role  responsible for the management of the front and back of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals, maintaining the company standards, regulations and business ethics. Key responsibilities include:

  1. Oversees the complex outlets operations.
  2. Supervise the outlets managers and staff.
  3. Ensure compliance with business standards and legal regulations
  4. Maintain standards of Food & Beverage quality and Guest service quality
  5. Implement & manage all company programs to ensure compliance with SOP’s
  6. Attend and conduct regular meetings and briefings to ensure an open communication line with the team
  7. Conduct performance analysis of every key personnel as per policy
  8. Control and approve departmental purchase requests and store requisitions for operating material, food products and beverage.
  9. Checks and Monitor department duty rota to ensure efficient manning at all times during PM shift for all outlets
  10. Review and approve all payroll related documents, at the end of the month prior to handing them over to account
  11. Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
  12. Comply with the environmental, health and safety policies and procedures
  13. Reports staff misconduct investigation and initiate corrective or disciplinary action