Complex Operations Manager PM Shift
2 days left
- Job Level
Al Habtoor Hospitality is looking for a passionate and dynamic Complex Operations Manager PM Shift . This role responsible for the management of the front and back of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals, maintaining the company standards, regulations and business ethics. Key responsibilities include:
- Oversees the complex outlets operations.
- Supervise the outlets managers and staff.
- Ensure compliance with business standards and legal regulations
- Maintain standards of Food & Beverage quality and Guest service quality
- Implement & manage all company programs to ensure compliance with SOP’s
- Attend and conduct regular meetings and briefings to ensure an open communication line with the team
- Conduct performance analysis of every key personnel as per policy
- Control and approve departmental purchase requests and store requisitions for operating material, food products and beverage.
- Checks and Monitor department duty rota to ensure efficient manning at all times during PM shift for all outlets
- Review and approve all payroll related documents, at the end of the month prior to handing them over to account
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the environmental, health and safety policies and procedures
- Reports staff misconduct investigation and initiate corrective or disciplinary action