Thoroughly clean all assigned areas within prescribed standard guidelines.
Properly and safely use authorized cleaning agents.
Maintain the inventory of all items placed in the spa.
Maintain and rotate an adequate supply of clean linen and towels.
Deliver linens and other items as needed.
Keep all areas of the spa including storage areas clean and organized.
Assist Spa Manager in the monthly linen and towel inventory.
Report any damaged or missing items or maintenance repair needs to your supervisor.
Helps ensure facility is only accessed by actual guests and that it is safe and secure at all times
Acknowledge and greet everyone who enters and leaves spa facilities.
Maintain eye contact when addressing external and internal guests.
Handle guests’ questions and concerns professionally and courteously.
Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
Maintain a positive attitude and contribute toward a quality work environment.
Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
Extremely detail oriented.
Possess excellent communication skills.
Friendly, people-oriented, customer driven individual
Ability to multi-task and prioritize effectively