header

Head Waiter - Worldwide

Worldwide

Full job details

Recruiter
Viking Ocean Cruises
Posted
31/08/2016
Ref
Location
Worldwide
Job Type
Food & Beverage, Food & Beverage Waiter
Sector
Cruise Ships
Job Level
Non-Management
 

PURPOSE OF POSITION

You ensure a friendly and professional service in the restaurants to the fullest satisfaction of our guests in accordance with Viking Ocean Cruises Standards.  

YOUR RESPONSIBILITIES

Responsible for the service operation in assigned area

  • Supervision/support of a professional welcoming and sales orientated F&B Service
  • Ensuring the correct handling of all products, materials and equipment  
  • Ensuring absolute cleanliness and order in accordance with HACCP rules
  • Operation of service procedures according to standards (e.g. menus, decoration)  
  • Organization and execution of F&B related ship functions and special events  
  • Performance according to company standards and HACCP rules


Management and motivation of the assigned service crew

  • Supervision and motivation of restaurant and bar crew
  • Participation in dis-/embarkation and luggage duty & loadings

Responsible for cost control and adherence to set budgets in assigned area

  • Cost control in accordance to the budget
  • Conduction of stock takes; inventory according to company procedures

Active liaison with guests

  • Welcoming of guests and socializing during meal times
  • Assist in conducting the daily menu presentation

Supervisor: Restaurant Manager / Maitre d’Hotel

Gives instructions to: Restaurant/Bar crew

Receives instructions from:  Restaurant Manager / Maitre d’Hotel / F&B Manager / Hotel Manager, Corporate Operation Manager

YOUR PROFILE

  • Graduated education within hotel / catering industry or equivalent experience.
  • Min. 1 years professional experience in same or similar position in 4* or 5* operation
  • International experience / experience on a ship is an asset
  • Excellent English skills, other languages are an asset
  • Service oriented and guest focused
  • Excellent management, organizational and communication skills
  • Positive personality, professional appearance
  • Flexibility and stress resistance, team player, showing commitment

 

 

GUIDELINES AND REGULATIONS

 

Job Description • Contract • Company Rules and Regulations • Onboard ABC • Viking College • Uniform Regulation • F&B Manual

 

sidebar_v2