Waiter / Waitress (European, Ukranian, American)
Our company requires a waitress’ To be able to provide guests with the optimum satisfaction in their overall experience at the restaurant.
Be passionate about customer service with the capability of delivering amazing hospitality to our guests.
Responsible for maintaining service standards in accordance with established policies and procedures.
Responsible for ensuring guests received the highest possible level of service to maintain overall satisfaction on a consistent basis.
Responsible for attending on-going training on full-time and ensure compliance of company standards and procedures. Maintain standards of food and beverage quality as established through restaurant standards, policies and procedures.
Follow and maintain service quality assurance.
Has proper mis-en-place for busy operation.
Arrange all side station (complete and clean cutleries, glasses and condiments)
Be courteous, warm, smiling while dealing with guests. Be efficient, fast and serve with confidence and flair.
Clean all areas in restaurant for hygiene purpose.
Must be able to learn and describe the food proficiently.
Must be able to communicate with the guest to ensure that they are enjoying their meals and take actions to correct any problems.
Check all glassware and utensils for cleanliness and appearance.
Correctly post all sales
Ability to use Micros and understand all features available.
Accept proper payment according to the invoice.
In case of cash payments, ensure to receive and return accurate amount.
Maintain a clean and orderly restaurant during service.
Knows how to verify the customers’ age in order to find their eligibility for the consumption of alcohol beverages.
Prepare a requisition for all items necessary to bring the restaurant inventory back to par stock level after service.
Turn off all equipment and secure all inventories after service.