Guest Wellness Hostess - French & Arabic Speaker

1 day left

Location
Maldives
Posted
31 Aug 2016
Closes
28 Sep 2016
Sector
Hotel
Job Level
Non-Management

Key Objectives

  • Efficient operation within the counter and maintain a good relation with the guests
  • Up keeping guest relations by providing special help/care to guests
  • Coordinate with related departments

Requirements / Qualification

  • Must fluently speak Arabic & French
  • Previous experience in the Maldives will be an added advantage
  • At least 02 years of experience in a similar post in a Five Star Resort / Hotel
  • Ability to translate between English and Arabic both verbal and written
  • A positive “can do” attitude with good teamwork

Key duties / Responsibilities

  • Assist all guests in-house to ensure guests’ satisfaction
  • Assist in translating necessary documents when requested
  • Perform as telephone operators when assigned, to attend internal and external calls according to the resort’s telephone etiquette
  • Welcome guests on arrival and perform all tasks according to check-in procedures including registration and updating folio in the system
  • Handle guests’ complaints or requests and liaise with the departments concerned to ensure immediate follow-up and ensure that they are completed and to the guest’s satisfaction                                                                                                  

ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED

We offer a competitive compensation and benefit plans to all our qualified employees.

We take pride in providing our team members with a rewarding career.