Outlet Supervisor

3 days left

Location
Qatar
Salary
Competitive Salary
Posted
31 Aug 2016
Closes
28 Sep 2016
Job Type
Food & Beverage
Sector
Hotel
Job Level
Non-Management

As an Outlet Supervisor

Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:   

  • Supervise and oversee the operation/section to maintain service standards
  • Check on employees’ discipline, grooming standards and punctuality
  • Check on guests’ satisfaction levels and properly handle feedback and follow-up
  • Perform opening and closing duties as assigned
  • Assist the Assistant Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees
  • Assist in employees’ development, counseling and resolving staff conflict
  • Report any complaints, incidents or any other irregularities to Management
  • Ensure that operating equipment is maintained and service and storage areas are kept safe and clean
  • Help minimize waste, neglect, breakages and mishandling of supplies and equipment
  • Carry out light cleaning and maintenance of the pantry area
  • Monitor quality of food and beverage products in every order
  • To ensure that guests receive the attention and service they require
  • Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager
  • To motivate, coach and project a positive attitude at all times
  • Help manage employees’ performance appraisals and performance logs
  • Able to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures. 
  • Carry out any other duties as and when assigned by the Management of the Hotel
  • Assist other Food & Beverage Outlets in their operations within peak times when needed

  QUALIFICATIONS

  • Hotel Restaurant Management graduate

  EXPERIENCE

  • Minimum 2 - 3 years Hotel experience with at least 1 year in a 5 star luxury operation environment  

    Job Level :   Management / Supervisory Schedule :   Full-time Shift :   Rotating /