Reception agent (Arabic speaking)
2 days left
- Job Level
Provide excellent customer service per the standards of the hotel, and assist in situations to ensure customer satisfaction.
Ensure guest requests, inquiries and concerns are addressed and completed in a timely manner.
Assisting with the delivery and execution of the prefer loyalty program including amenities, guest welcome letters and profile updating.
Reviewing guest special requests and ensure they are met or exceeded.
Working with all Hotel Departments to ensure we meet or exceed guest expectations and all guest billing is accurate and up to date at time of departure.
Prepare reports, handle special projects and assignments as required.