Reataurant Manager

Recruiter
Intrenational chain of restaurants
Location
Qatar (QA)
Salary
up to QR 12,000 per month
Posted
30 Aug 2016
Closes
27 Sep 2016
Ref
Restaurant Manager
Sector
Restaurant
Job Level
Management

Financial Management

  • To ensure sound financial control of the restaurant in accordance to set financial parameters by managing income and expenditure to ensure required return on investment
  • To ensure business growth through monitoring business performance indicators (Sales: Year on Year & Actual vs. Budget; Gross Profit; Ticket Average; Customer Count; Menu mix; Day parts; Complaints; Labour Turnover; Payroll vs. Turnover) on a daily basis, communicate results to the management team and develop & manage an action plan to promote the improvement.
  • To assist in developing the restaurant budget and ensure adherence there to verify all daily, monthly and annual reports & paperwork as required have been completed and submitted timeous and correctly.

Operational Management

  • To ensure efficient stock control management for the restaurant
  • To ensure repairs and maintenance are taking place
  • To monitor the internal and external audits of the restaurant, communicate results to the management team and develop & manage a corrective action plan to improve results
  • To maintain a clean and hygienic working environment at all times according to restaurant/company standards
  • To act as the Health & Safety Representative for the restaurant and ensure compliance to the relevant legislation
  • To communicate and ensure compliance to the company's operational standards and operating requirements

People Management

  • To develop and monitor roistering on a weekly basis to ensure sufficient people capacity to meet the business requirements
  • To ensure adherence to opening and closing procedures
  • To ensure induction and training of all new staff according to company's policies and procedures to proactively meet the needs of the business
  • To complete, submit and monitor payroll information in accordance with relevant legislation and company's policies and procedures
  • To ensure effective IR management in accordance with relevant legislation and company's policies and procedures in conjunction with consultants and HR support
  • To ensure effective performance management of all staff in accordance with thecompany's policy and procedure
  • To ensure effective staff development, buddy system and succession planning for the restaurant is in place
  • To proactively involve the assistants in managing the restaurant
  • To review performance with assistants, buddies and employees'

Marketing Management

  • To communicate, execute and evaluate all national, regional and local marketing campaigns and initiatives
  • To respond to all customer complaints in accordance with the companys' policies and procedures
  • To draw up the community map and local marketing plan together with the management team

To analyse the mystery shopper and various reports, communicate results to the management team and develop & manage a corrective action plan to improve results.