IT Supervisor (Pre-opening)

Makkah (SA)
28 Aug 2016
25 Sep 2016
Job Type
IT, IT Agent
Job Level

Welcome to our World

Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth.

We have an Ambition to operate 100 preferred hotels by year 2020.

M Hotel Makkah by Millennium is well located hotel provides comfortable and elegant accommodation in the heart of the Holy City of Makkah. A Hotel that combines modern touches with traditional hospitality to provide the warmest welcome for pilgrim traveller. The hotel is conveniently located in Ibrahim El Khalil street, only 1.7 km away from the Holy Masjid Al Haram making it ideally positioned for those who wish to their pilgrimage for Hajj. Hotel consists of 784 comfortable rooms and suites, 3 dining restaurants, ample complimentary parking, extensive meetings and events facilities and male and female prayer rooms.

Responsible for the Information Technology operation, maintain a full inventory and documentation for all IT related hardware and software. Implement and achieve Hotel and IT objectives and mission.

Key job responsibilities:

  • Monitor the operation and security of all computer hardware and ensure that it is operating properly
  • Maintain accurate inventory and record of all hardware, software and manuals purchased by the Hotel
  • Ensure that all software runs with no output errors, no response time problems and functioning according to specifications
  • Prepare a monthly report regarding the systems and issues related to smooth operation of application software
  • Maintain the documentation of the telephone system configuration
  • Understand all the department working procedures and perform the related tasks as described
  • Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
  • Maintain all users access request and authorizations (Windows, E-mail, Opera, Micros, Bayan)
  • Act as the primary contact for all outside agents in all computer technology related matters
  • Respond to all users request and provide them with adequate support


  • Bachelors / Diploma in CS/IT
  • Minimum 3 years of experience in Hotel industry

Government Regulations:

  • Due to Government Regulations in Makkah only application of Muslim candidates will be considered