Sales Manager - International (Europe Market)
Full job details
What will it be like to work for this Hilton Worldwide Brand?
Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer our guests one-of-a-kind experiences, service that's intuitive and connections to people and places near or far. We're the destination of a new generation of global travelers for whom life, business, and pleasure seamlessly intersect. People who know that the greatest luxury is the luxury of being yourself.
If you understand what it’s like to juggle life, business, and pleasure and know how to bring a sense of luxury to that type of travel experience, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts. Because it’s with Conrad Hotels & Resorts where we promise our Guests the luxury of just being themselves.
What will I be doing?
As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:
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Analysis local market trends and competitor activity to identify business leads
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Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
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Negotiate room rates/packages with corporate clients
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Develop and implement creative local marketing channels, including social media channels
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Prepare company contracts for the hotel in accordance with current business and pricing conditions
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Work within current business strategies and recognising potential opportunities
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Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
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Attend Sales events, as required
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Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
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Answer customer queries in a prompt and professional manner
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Manage staff performance in compliance with company policies and procedures
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Recruit, manage, train and develop the Sales team
A Sales Manager serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
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Positive attitude and good communication skills
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Commitment to delivering a high level of customer service
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Excellent grooming standards
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Flexibility to respond to a range of different work situations
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Ability to work under pressure and under own initiative
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Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
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Knowledge of local market
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Knowledge of hospitality
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Passion for sales and for achieving targets and objectives
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Degree-level qualification in a relevant field would be advantageous
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Conrad Hotels & Resorts --- where you’ll enjoy the luxury of being yourself.
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More than doubling the number of Conrad properties by 2014
Conrad Hotels & Resorts celebrates 25 years of success in the hospitality industry