Assistant IT Manager
Full job details
What will it be like to work for this Hilton Worldwide Brand?
Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer our guests one-of-a-kind experiences, service that's intuitive and connections to people and places near or far. We're the destination of a new generation of global travelers for whom life, business, and pleasure seamlessly intersect. People who know that the greatest luxury is the luxury of being yourself.
If you understand what it’s like to juggle life, business, and pleasure and know how to bring a sense of luxury to that type of travel experience, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts. Because it’s with Conrad Hotels & Resorts where we promise our Guests the luxury of just being themselves.
What will I be doing?
As an Assistant IT Manager, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Coordinator will perform the following tasks to the highest standards:
-
Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages
-
Supervise the IT Department on a daily basis
-
Maintain excellent product knowledge and apply it to deliver full system benefits
-
Understand, fully, the legal requirements on IT governance and security
-
Handle, efficiently and completely, IT issues that arise
-
Identify current and future system needs and provide solutions for the identified needs
-
Build strong internal working relationships with all hotel Departments
IT Managers serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
-
Previous IT management experience, preferably in the hotel, leisure, and/or service sector
-
Experience of all Microsoft systems
-
Experience of hotel applications, such as Fidelio and Micros, preferred
-
Excellent organizational and interpersonal skills
-
Current technical skills and knowledge of technology
-
General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology
-
Ability to plan ahead and develop contingency plans, where necessary
Are there any Special Conditions Related to this Position?
Yes. This position requires a Criminal Records Bureau Check and a reference check from at least two previous employers if any. Hilton Worldwide will conduct this check during the employment process.
What benefits will I receive?Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Conrad Hotels & Resorts --- where you’ll enjoy the luxury of being yourself.
A high-profile destination
More than doubling the number of Conrad properties by 2014
Conrad Hotels & Resorts celebrates 25 years of success in the hospitality industry