Restaurant Hostess (Chinese speaking)

To serve the needs of the business, our guests and our colleagues by acting as the ambassador of the restaurant, interacting with guests both on the telephone and in person.

All members of the Food & Beverage Department are responsible for ensuring that visitors to the hotel are delighted by the quality, creativity and variety of our food and beverage offerings. Within that, the Host/Hostess is one of the most important positions for influencing guest satisfaction. It is crucial that they extend service in a professional, friendly, courteous, efficient and timely fashion.

At Anantara, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.

• To perform every guest interaction in a friendly and welcoming manner
• To maintain professional telephone etiquette and a perfect understanding of reservation’s policies and procedures.
• To be completely familiar with the services offered in the restaurant and throughout the hotel.
• To greet and seat guests in the restaurant in a warm and friendly manner, and set the tone of welcoming hospitality that will continue during the entire guest experience.