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Sommelier-Food and Beverage

Middle East, United Arab Emirates

Full job details

Recruiter
The Ritz-Carlton - Dubai
Posted
14/06/2012 03:27:02
Ref
MEA1894
Location
Middle East, United Arab Emirates
Job Type
Chefs
Sector
Hotel
Job Level
 
Job Description
Communicate with guests, employees, and/or departments to make certain staff is working together as a team to ensure that guest needs are met. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Create, update and maintain wine lists. Pair and suggest wines that will best complement menu items. Attend wine tastings and develop relationships with vendors. Request new wines and products. Design and implement wine promotions and incentive programs. Monitor and replenish inventory of wine cellar, equipment, and glassware. Conduct vintage and BIN number checks. Conduct staff wine tastings. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Issue, open, and serve wine/champagne bottles. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Follow all state and local laws for serving alcohol responsibly. Maintain accurate spill sheet.


    Requirements
    High school diploma/G.E.D. equivalent 2 years of related work experience 1 year of supervisory experience


      Responsibilities
      Assist management in hiring, training, scheduling, evaluating, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by the manager.


        Location Information
        The Ritz-Carlton Abu Dhabi, Grand Canal will feature 447 luxurious guestrooms and suites, as well as 85 private villas. Set amidst beautifully landscaped gardens with its own private beach overlooking the Grand Canal, the hotel will consist of ten stately buildings arranged in a crescent formation, complemented by artfully designed water features throughout the 220,000 square meter (54 acre) property. A key highlight of The Ritz-Carlton Abu Dhabi will be the one and two-bedroom villas, each ranging in size from 90 to 130 square meters (968 to 1,400 square feet), and complete with spacious outdoor terraces and personalized butler service. The Ritz-Carlton Abu Dhabi will provide 2,040 square meters (22,000 square foot) of flexible meeting space, including a magnificent 1,500-square meter (16,145 square foot) ballroom that is divisible by three, with an additional 14 individual meeting rooms.