Instant Service Coordinator - InteContinental Abu Dhabi
Middle East, United Arab Emirates
At IHG we want our guests to feel trusted and free to do what they want in their own space.
Full job details
Job: Conference & Banqueting
Schedule: Full Time
What's your passion? Whether you're into surfing, swimming or scuba diving, here at IHG we're interested in YOU! We love to employ people who apply the same amount of passion and dedication to their jobs as they do to their hobbies - helping us to become one of the very best companies in the world. By sharing your expertise and passion, you will help us to achieve our vision which is 'Great Hotels Guests Love'.
Right now we're seeking to hire a Instant Service Supervisor who will be responsible for providing accurate information concerning the banquet facilities and handling guest inquiries in order to ensure the highest level of customer service at the InterContinental Abu Dhabi. You should be able to ensure that guests receive fast, efficient and friendly service at all times
As Instant Service Coordinator you will be resposnible of assuring the highest degree of guest satisfaction by ensuring that guests needs and requirements are addressed promptly during functions and also to provide assistance to banquet service staff on different client requests.
Key responsibilities of the role include:
Executes banquet function orders
Monitors the productivity level of each banquet service staff and extends assistance to anyone requiring guidance during functions
Coordinates with Banquet staff and other departments involved in the preparation for the different functions to determine whether all necessary arrangements have been made
Follows up on functions and ensures that these are carried out to the last detail
Ensures that the highest quality standards in banquet operations are followed accordance with the hotel service procedures
In return we offer competitive pay and benefits, including accommodation, relocation, medical insurance, hotel discounts worldwide, and a chance to work with a great team of talented people.
What's your passion? Whether you're into music, sports or travel, at IHG, we're interested in you. We want people who apply the same amount of interest and passion to their jobs as they do to their hobbies - if this position matches your skills and interests, tell us more about yourself by clicking 'Apply Online'.