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Valet Parking Attendant - Renaissance Doha City Centre - Qatar

Middle East, Qatar

Full job details

Recruiter
Marriott International - Middle East and Africa
Posted
26/04/2012 11:14:16
Ref
MEA0456-2
Location
Middle East, Qatar
Job Type
Front Office, Concierge
Sector
Hotel
Job Level
 
Creative-Energetic-Passionate-Unique; Do these words describe you? Do you possess a flair for providing exceptional hospitality? Do you thrive in a phenomenally fast paced and dynamic environment? If your answer is a resounding "YES", then please read on.


    Requirements
    Analytical Skills
    • Learning

    Interpersonal Skills

    • Customer Service Orientation
    • Team Work
    • Diversity Relations
    • Interpersonal Skills

    Communications

    • Communication
    • Listening
    • English Language Proficiency
    • Arabic an assett
    • Telephone Etiquette Skills
    • Applied Reading

    Personal Attributes

    • Positive Demeanor
    • Presentation
    • Dependability
    • Stress Tolerance
    • Integrity

    Physical Abilities

    • Visual Acuity
    • Work Conditions
    • Stamina
    • Agility
    • Hand-Eye Coordination

    Transportation/Parking

    • Vehicle Operation

    Technical Certifications and Licenses

    • Driver's License


      Responsibilities
      • Marriott is an equal opportunity employer committed to employing a diverse workforce.
      • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
      • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
      • Maintain awareness of undesirable persons on property premises.
      • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
      • Complete appropriate safety training and certifications to perform work tasks.
      • Maintain confidentiality of proprietary materials and information.
      • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
      • Protect the privacy and security of guests and coworkers.
      • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
      • Follow company and department policies and procedures.
      • Perform other reasonable job duties as requested by Supervisors.
      • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
      • Thank guests with genuine appreciation and provide a fond farewell.
      • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN and Guest Response) to resolve issues, delight, and build trust.
      • Address guests' service needs in a professional, positive, and timely manner.
      • Speak to guests and co-workers using clear, appropriate and professional language.
      • Talk with and listen to other employees to effectively exchange information.
      • Provide assistance to coworkers, ensuring they understand their tasks.
      • Support all co-workers and treat them with dignity and respect.
      • Partner with and assist others to promote an environment of teamwork and achieve common goals.
      • Develop and maintain positive and productive working relationships with other employees and departments.
      • Stand, sit, or walk for an extended period of time or for an entire work shift.
      • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
      • Open doors and assist guests/residents/visitors entering and leaving property.
      • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
      • Collect vehicle from guests as well as retrieve the vehicle when requested.
      • Issue valet tags to guests.
      • Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor.


        Benefits Package
        Housing
        • Accommodation provided in the associate housing complex with 24 hours security
        • TV and DVD players in the housing communal room
        • Reading room with internet facility and TV room
        • Recreation facility including gym, swimming pool, tennis and football and basket ball courts
        • Free transportation to and from the hotel

        Vacation

        • Paid flight ticket to home destination as per hotel LSOP
        • 10 days public holidays per-year
        • 21 day vacation annually as per Qatari Law

        Discounts

        • Associate discount on Food and Beverage at the Renaissance, Courtyard and Marriott Executive Apartments Doha City Center
        • Special Associate discounted room rates
        • Friends and family room rate in all Marriott hotels

        Medical Coverage

        • All associates are medically covered
        • Medical for the visa is covered by the hotel
        • Nursing clinic available to all associates in both Hotel and housing

        Incentives and Rewards

        • Monthly, Quarterly and Yearly Incentives
        • Gratuity plan as per Qatari Labor Law


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