Business Development Manager, Groups - Burj Al Arab
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At Jumeirah we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunities, employing over 10,000 colleagues from over 90 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa, U.S.A and the Middle East. Designed to resemble a billowing sail, the Burj al Arab soars to a height of 321 meters dominating the Dubai coastline. At night it offers an unforgettable sight surrounded by choreographed colour sculptures of water and fire. This all-suite hotel reflects the finest that the world has to offer.About the Role
An exciting role has arisen for a highly motivated Business Development Manager - Groups. Reporting into the Associate Director of Business Development - Groups, the main purpose of this position is to maximise the yield, revenue and profit of the conference and banqueting facilities. Your focus will be on customer satisfaction and retention; employing creative and innovative practices, set-ups and decorations; to ensure every group member has an experience beyond their expectations. Being in this role, you will: Review available dates to maximise utilisation of space. Maintain an account list of clients and keep in regular contact. Analyse the profit plan and sales targets. Inspect function rooms and direct the activities of Banquets colleagues. Increase business revenue through new business and/or up selling. Conduct daily operation meetings. Continually seek to improve the standards of quality of service and products offered by the department. Remain fully conversant with the facilities of the department, layout, set up plans and technical services. Closely monitor the accounts revenue and business production. Calculate and forecast existing bookings on the books for the year. Conduct pre-con meetings with operational departments to ensure efficient communication. Follow up on billing and payment to ensure the financial aspects are covered well in advance. Conduct site inspections with decision makers for events. Carry out regular entertainment for existing clients and potential clients. About You
In order to be considered for this role, you will have a minimum of 3 year experience in luxury 5* Hospitality sales or conference & events. You will have good administration, communication, time management and organizational skills, as well as the capability to multi task and have strong attention to detail. You will also be a team player with effective analytical skills. Your interpersonal and customer service ability will be excellent.