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Telephone Sales Agent- In Room Dining

Middle East, Qatar

Full job details

Recruiter
Al Sharq Village and Spa - The Ritz-Carlton Hotel
Posted
3/2/2012 11:12:12 AM
Ref
MEA1419-1
Location
Middle East, Qatar
Job Type
Food & Beverage, Food & Beverage Waiter
Sector
Hotel
Job Level
 
Job Description
Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods.


    Requirements
    - Bachelor's Degree in Hotel Management. - Smart, Presentable, Honest, Good attitude & Conduct. - Must have work experience in a good reputed hotel chain. - 1 year experience similar post.