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Supervision of the butler team to ensure optimum guest satisfaction.
Oversees the full organization of the butler operation on a day to day basis.
Provide assistance to the Hotel Emergency Response Team (ERT) during emergencies (drill or actual) by strictly adhering to specified procedures.
Oversees and ensures proper maintenance of equipment in the area of assignment.
To assist Senior Executives in the achievement of company goals.
Regularly review policies and procedures of butler services to ensure applicability in current situations.
Recruitment, train and supervise all staff for Butler Services i.e. Guest satisfaction, Valet requirements, Amenities and all related areas, ensuring a high level of job skills.
If you have the qualities, skills and temperament to do this very rewarding job, I would love to hear from you. Please send a full resume or check out our website at http://www.minorinternational.com/Career/hotel.php